Frequently Asked Questions
Discover everything you need to know about your Fueguia 1833 experience.
What is the shipping policy for North America?
We offer complimentary standard shipping on all orders within the United States and Canada. Orders are typically processed within 2-3 business days and shipped via premium courier services.
Are your fragrances sustainable and ethically sourced?
Yes, Fueguia 1833 is committed to sustainability. We use biodegradable ingredients, FSC-certified packaging, and avoid the use of polycyclic musks and synthetic preservatives in our formulations.
Can I return a fragrance if I have opened it?
Due to the artisanal nature of our products, we only accept returns for items in their original, unopened, and sealed packaging within 14 days of delivery. We recommend purchasing a sample size before committing to a full bottle.
How can I ensure the longevity of my perfume?
To preserve the integrity of our botanical ingredients, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Do you offer samples for testing?
We provide a curated selection of 1ml samples available for purchase so you can experience the transformation of our scents on your skin before choosing a full-size edition.
Which payment methods do you accept?
The Fueguia 1833 North America Online Store accepts all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and Shop Pay.